Adding AuctionShark.com to your "White-List"

(What is a "white-list"?)

To ensure that you receive all AuctionSHARK newsletters and other valuable email communications you've requested from us, please follow the instructions below...

First, add the address CustomerService@AuctionSHARK.com to your address book

Next, follow the instructions for your particular email provider or software.

AOL | AOL 9.0 | Hotmail | Yahoo | Gmail | Other

AOL

• Under the "Mail" heading in the top left-hand corner of the screen, click Read
• Next to the Mailbox image you'll see a button called Mail Options. Click on this button and select Address Book from the pull-down menu.
• Click on the Add Contact button.
• Under Primary Email Address select the other email button, then type in: CustomerService@AuctionSHARK.com
• Click Save
• If you send email to WebMaster or Support, also add: WebMaster@AuctionSHARK.com and Support@AuctionSHARK.com

AOL 9.0

For AOL version 9.0:  You need to add our sending address to your "People I Know" list.

MSN Hotmail

• Click on the Contacts tab near the top of the page.
• Click the Safe List link on the left-hand side of the page
• You'll be given the option to "Type an address or domain."
• Type in the following: CustomerService@AuctionSHARK.com
• Click Add
• If you send email to WebMaster or Support, also add: WebMaster@AuctionSHARK.com and Support@AuctionSHARK.com

Yahoo Mail

• Select the Addresses tab near the top of the screen.
• Select the Add Contact button just below it.
• In the space next to Email type in the following: CustomerService@AuctionSHARK.com
• It is not necessary to fill in the rest of the form.
• Scroll down to the bottom of the page and click Save
• If you send email to WebMaster or Support, also add: WebMaster@AuctionSHARK.com and Support@AuctionSHARK.com

Gmail

• Open your Gmail mailbox.
• Click on Contacts.
• Click Add Contact.
• In the first field, labeled Name:, type in AuctionShark.com
• In the second field, labeled Email:, type in: "CustomerService@AuctionSHARK.com"
• Click on the "Add Contact" button.
• If you send email to WebMaster or Support, also add: WebMaster@AuctionSHARK.com and Support@AuctionSHARK.com

Other

To ensure that AuctionShark.com communications are not filtered into your "junk/bulk" folder, select the "Add/Save to Address Book" function in your email software and follow the appropriate instructions. Since all email clients are different, you'll need to contact your email provider if you require further assistance.

Many email providers have "spam" or "junk" functions that will automatically delete or block emails that you report as "spam" or "junk." Hitting these buttons may prevent you from receiving further emails from AuctionShark.com. For best results, avoid using these functions with all AuctionShark.com communications.

If your email looks distorted or if the links within the email do not work, your email provider may automatically send emails to your inbox with the images and links deliberately turned off. Many email providers provide functions that allow you to see images and links in your email; it's often just a matter of hitting a button or two. Please contact your email provider for assistance on allowing images and links to display in your email.

Please contact The Auction Shark, LLC Customer Service team if you have any further problems or questions.

What is a "White-List"?

Unsolicited advertising emails, commonly referred to as "spam", have become a major problem in today's society. In an effort to reduce excessive amounts of unwanted email, most email services and Internet Service Providers (ISPs) are starting to employ blocking or filtering systems. They're also relying on "blacklists" to help separate wanted email from unwanted spam.

(Note:  Here at AuctionShark.com, we agree that spam is a major concern, and you can rest assured that we follow a strict no-spam policy. We only send our email newsletters and marketing communications to those who "opt-in" for our services, and we always provide convenient "opt-out" and cancel links at the bottom of all of our emails.)

Although we only send emails to those who have opted in to our services, it's important to note that the current spam blocking systems are far from a perfect solution. The problem is that they often block email that you've requested (such as free and even fee-paid email newsletters from AuctionShark.com) because it fits their definition of "spam."

These definitions can vary greatly depending upon the email service or ISP you are using. For example, some services block emails that are above a certain size or contain a large number of characters. This has become a problem for some of our subscribers. Why? Well, because most of our email newsletters are very lengthy, some filtering programs may mistakenly block our important communications.  As a result, you might unexpectedly find you're not getting your AuctionShark.com email newsletters on a regular basis.

The good news is that there's something you can do to keep your AuctionShark.com newsletters from falling victim to an overzealous spam filter. You can fight the blacklists with a "white-list." To ensure that your future email delivery is not interrupted, we strongly urge you to add our email address to your white-list now.

In order to do so, you'll need to follow the instructions we've provided above. Please note that every email system is different, so you'll need to choose the appropriate email system from the list we've provided. If your email service isn't listed here, then please contact your ISP's customer service representatives for further instructions.

Return to "White-List" Instructions